Le St-Martin Hotel Centre-ville – Hotel Particulier

The room was really nice, comfortable, with touches you won't find in modern hotels, like robes, a very nice bathroom with space and shelves to put your stuff, a coffee machine with Nespresso pods - like just normal stuff that most hotels are cutting these days, but these little things make a big difference. It still has little touches like a concierge/bellhop, ice machine and actual real people checking you in, no QR codes!

The location was great, right across from metro station and walkable to many things. The room was good sized and the bathroom was amazing. The staff were all incredibly friendly.

All what had to do with the hotel. The restaurant was dreadful, the "greeting" made you feel sorry to have stepped in, not by the waitress but the manager/owner.The food was horrendous and the price exorbitant, it was very noisy and we could not wait to get out which we did within 20 minutes, We went to a French restaurant near by which the hotel recommended and had a delicious meal and mentioned to the charming owner the dreadful experience we had at the restaurant of the hotel.

The hotel is situated in Downton Montreal and in walking distance from metro (Peel) and busses. Shops and malls are also just a stone throw away. Despite being close to shops and entertainment, there was very little noise nuisance during our stay. Our room had everything and so much more (robe, slippers, water, Nespresso machine). The large bed was incredible comfortable and housekeeping was exceptional. Staff were ever so helpful and friendly. They did their best to look after us, including accommodating a later check-out and stored our luggage, so we had flexibility to spend the day out and about until our night flight back to London. We also appreciated the timely and professional communication before and during our stays. If we ever are lucky to return to Montreal, we'd love to stay here again.

Our room and bed were comfy and clean and the staff polite and helpful.